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How to Contact Support

There are 4 main ways to get help for EyesDecide.

Communicate directly with us via in-app messages
Communicate directly with us via in-app messages
  • Knowledge Base: By searching for relevant keywords, you will find help on most topics straight away.
  • In-App Messaging: By using our chat function located in the lower-right corner of the screen (see image) you can start an instant-message conversation with our team . If we don’t respond immediately, we will get back to you as soon as possible.
  • Email: You can email us at talk@eyesdecide.com
  • Telephone: Telephone support is available to premium subscribers. We will advise you of contact details by email.
Account Help menu
Access the knowledge base via the ‘Help’ menu





We endeavour to respond to all support issues within 1-2 working days.

To be notified of new features, maintenance periods and similar events you may also want to follow us on Twitter.

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