User Safety & Privacy
We are rock-solid on user & viewer privacy protection and take great care to earn and keep your trust in our technology. We will also endeavour to answer any questions you have about data protection.
- Two types of viewing session
We have two ways to do eye tracking. You will be invited to participate by one of these methods. The first method is recording and uploading a video from your webcam, and the second method is using a browser extension to analyse images from your camera on your computer and then deleting them. The first page of the viewing process will explain which method you have been invited to participate in. - Method 1: Recorded video
These sessions are recorded and uploaded to our servers. Unless there is a technical problem, the videos are not viewed by any person. They are analyzed by our computers to calculate eye-gaze tracks (a series of x,y coordinates). The videos are not associated with you except via the information you enter to participate in the study (such as answers to survey questions). - Method 2: No video is recorded
Instead, the xLabs gaze-tracking technology automatically analyses webcam images on the viewer’s computer, and then forgets them. It never records or transmits any video. It never saves any images or video to disk, even on the user’s computer. For more info see http://xlabsgaze.com/privacy/ - No tracking beyond EyesDecide.com
The xLabs browser extension does not collect, store or transmit any data about the user except, with consent, on gaze-enabled websites such as EyesDecide.com, or when the user manually activates the browser extension to use it for fun. - Easy to remove in 2 clicks
The xLabs browser extension can easily be removed from the browser, either via the Chrome://extensions page, or by clicking the toolbar icon and selecting ‘Remove extension’. There are no side-effects, no spamming, no adverts etc.
EyesDecide.com Privacy Policy
You should also read the full privacy policy in all its legal glory.
xLabs Privacy Statement & Policy
You may also want to read xLabs’ statement and privacy policy.